Privacy
Policy

CUUTTERS LLC ("CUUTTERS," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, join our waitlist, or interact with our services.

1. Information We Collect

Personal Information

We may collect personal information including:

• Name
• Email address
• Mobile phone number
• Appointment details
• Membership information
• Payment information processed securely through third-party providers

Technical Information

We may also collect:

• IP address
• Browser type
• Device information
• Usage and analytics data
• Cookies and tracking technologies

2. How We Use Your Information

We use collected information to:

• Schedule and manage appointments
• Provide grooming and membership services
• Communicate regarding appointments and account activity
• Send customer support communications
• Send promotional communications if you explicitly opt in
• Improve our website, services, and customer experience
• Comply with legal obligations

3. SMS Communications & Mobile Data

3.1 SMS Consent

You will only receive SMS communications from CUUTTERS after providing explicit prior express consent through an unchecked opt-in checkbox or signed written consent form.

Consent to receive SMS messages is not a condition of purchase.

3.2 Types of SMS Messages

SMS communications may include:

• Appointment reminders and confirmations
• Scheduling updates
• Waitlist notifications
• Membership notifications
• Customer support messages
• Promotional offers and updates if separately opted in

Message frequency varies based on customer interaction, appointments, and account activity.

3.3 SMS Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message.

After opting out, you may receive a final confirmation message confirming your unsubscribe request.

3.4 SMS Help

For assistance, reply HELP to any SMS message or contact:
help@cuutters.com
(281) 610-7222

3.5 SMS Data Sharing Restrictions

CUUTTERS LLC does not sell, rent, share, or disclose mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.

SMS consent is not shared with third parties.

4. How We Share Information

We may share information only as necessary to operate our business and provide services, including with:

• Payment processors
• Booking and scheduling platforms
• Technology and hosting providers
• Messaging service providers
• Legal or regulatory authorities when required by law

All third-party service providers are required to maintain appropriate confidentiality and security protections.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We may use cookies and analytics technologies to:

• Understand website usage
• Improve website performance and functionality
• Analyze customer behavior
• Enhance marketing effectiveness

You may control cookies through your browser settings.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal information
• Request corrections
• Request deletion subject to legal obligations
• Opt out of marketing communications

To exercise your rights, contact us at help@cuutters.com.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.

9. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions become effective immediately upon posting with a revised effective date.

11. Contact Information